Returns & Exchanges Policy

Last updated: 28 Oct 2025

We want you to feel completely comfortable and confident in your Fira Mae pieces. If something isn’t quite right, we’re here to help.

1. Eligibility

You may return or exchange eligible items within 30 days of receiving your order.
To qualify, items must be:
• Unworn and unwashed
• In original condition
• With all tags attached
• Free from makeup, perfume or any signs of wear

Sale items, final markdowns and gift cards are not eligible for return unless faulty.

2. How to Start a Return

To initiate a return or exchange, please email us at:
returns@firamae.com